FREQUENTLY ASKED QUESTIONS ( FAQ )

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

🎨 What is Gitartsy?

Are all your products hand-painted?

Can I request a custom design?

What kind of products do you paint on?

How long does it take to receive a custom order?

Do you ship internationally?

What kind of paint do you use? Will it last?

Can I return or exchange a custom order?

Do you collaborate with brands or influencers?